Rates & DiscountsMouse Computing will not charge for any advice or help which can be given over the telephone or by email. For contact details use the Contact Us above.
We do not charge a call out fee or travel costs. The charging begins when we start working on the problem and any replacement parts will be charged at the price it costs us.
To keep things simple we charge for the first hour then for every half hour after that. We will give you an estimate before we start and will keep you informed if we think it will take longer to complete the work than the original estimate. If we feel that it would be better to take the computer away to work on or if there is anything which we feel you can do to keep costs down then we will guide you.
The above prices cover any visit to your home or business. If it is better for us to take your computer away you will only be charged for the time spent actually working on it.
The prices below are for our new "You Come to Us Rates" these are based on you bringing any equipment to our offices in Wymondham for repair or training. These prices assume that any repaired equipment will be collected. Please contact us first to arrange an appointment.
We are confident we can help but we want our customers to be completely happy with our service so for complete peace of mind we offer NO FIX, NO FEE!
* Excluding weekends & bank holidays.
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